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Updated: Jul 29, 2026
No. of Questions: 30 Questions & Answers with Testing Engine
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Exam Blueprint Preparation guide Prerequisite Course FAQs and Guide
ServiceNow CIS-APM Exam Overview:
| Certification Vendor: | ServiceNow |
| Exam Name: | CIS - Application Portfolio Management Mainline Exam |
| Exam Number: | CIS-APM |
| Exam Duration: | 60 minutes |
| Real Exam Qty: | 30 |
| Passing Score: | 70% / Pass-Fail |
| Available Languages: | English |
| Related Certifications: | CIS-SPM CIS-ITSM CIS-Discovery |
| Certificate Validity Period: | 2 years |
| Exam Price: | $450 USD |
| Exam Format: | Multiple Choice (Single Answer), Multiple Select (Multiple Answers) |
| Recommended Training: | Application Portfolio Management Implementation APM Implementation Simulator |
| Exam Registration: | ServiceNow Learning Portal Kryterion Webassessor |
| Sample Questions: | ServiceNow CIS-APM Sample Questions |
| Exam Way: | Online proctored via Kryterion Webassessor or in-person at Kryterion authorized test centers |
| Pre Condition: | Recommended: Six months of ServiceNow implementation experience; completion of official 'Application Portfolio Management Implementation' training is strongly advised and may be required for voucher eligibility |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-application-portfolio?id=kb_article_view&sysparm_article=KB0011607 |
How to book the Certified Implementation Specialist - Application Portfolio Management (CIS APM) Exam
Each candidate has the option of taking the exam at an Accredited Testing Center or as an online-proctored test during the registration process. The Certified Implementation Specialist exam is carried out in both testing venues via a clear, friendly user interface tailored for ServiceNow tests. The testing network for Kryterion is worldwide and all locations provide a secure, comfortable testing environment. At a specific date and time, candidates register for the exam, so there is no waiting and a seat in the testing center is reserved. As an online-proctored exam, each candidate can also choose to take the examination. This testing environment allows an applicant if certain conditions are met, to take the test on his or her own method.
Subject to availability, appointments can be made in advance or on the actual test day. To register and to sign up for the CIS APM exam test, please visit WebAssessor. For this test, online proctoring is available. Every applicant must register for the exam through the ServiceNow Webassessor website using a voucher obtained by completing the implementation training prerequisite for Application Portfolio Management (APM). Voucher codes are non-transferable and only allow the applicant to sit for the Certified Implementation Specialist Application Portfolio Management Test.
ServiceNow CIS-APM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Introduction to Application Portfolio Management | 20% | - APM Plugins and Required Roles - Overview of ServiceNow APM - APM Maturity Model - APM Customer Use Cases - Common Service Data Model (CSDM) |
| Advanced Rationalization | 17% | - Technology Portfolio Management - Risk Assessment and Compliance - Technology Reference Models - Application Lifecycle Management - Cost and Value Modeling |
| Basic Rationalization | 13% | - Integration with ITSM - Application Scoring Framework - Rationalization Process Overview - Business Capability Mapping - Integration with Demand Management |
| APM Application and Functionality | 37% | - Landscape and Roadmap Visualization - Strategy and Program Workbench - Configuration and Maintenance - APM Portal and Dashboards - Reports and Analytics |
| Applications Under Management | 13% | - Data Certification and Validation - Application Services and Dependencies - Application Inventory Management - Application Categorization and Classification - Architectural Artifacts |
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