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  • 920-471 (Nortel Converged Office CS 1000 Rls.5.x Config and Networking)
Exam Code: 920-471
Exam Name: Nortel Converged Office CS 1000 Rls.5.x Config and Networking
Certification Provider: Nortel
Corresponding Certification: Nortel Other Certification

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920-471

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Nortel 920-471 Exam Syllabus Topics:

SectionObjectives
Topic 1: Networking and Connectivity- Gateway connectivity
  • 1. TDM/IP interworking
    • 2. IP trunk configuration
      - IP telephony networking
      • 1. QoS considerations for voice traffic
        • 2. H.323 and SIP integration concepts
          Topic 2: Maintenance and Troubleshooting- Fault resolution
          • 1. Network connectivity troubleshooting
            • 2. Call routing issues
              - System diagnostics
              • 1. Alarm interpretation
                • 2. System status monitoring
                  Topic 3: Configuration and Provisioning- Subscriber management
                  • 1. User provisioning and features
                    • 2. Class of Service (COS) and Class of Restriction (COR)
                      - System configuration basics
                      • 1. TN (Terminal Number) provisioning
                        • 2. Dial plan configuration
                          Topic 4: CS 1000 Architecture and Components- System elements
                          • 1. Media Gateway Controller (MGC)
                            • 2. Signaling Server (SS)
                              - Core system architecture
                              • 1. Media gateway and signaling components
                                • 2. CS 1000 call server functions

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