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Last Updated: Jul 24, 2026
No. of Questions: 128 Questions & Answers with Testing Engine
Download Limit: Unlimited
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Synchronization and Data Management | 20% | - Email, calendar, contacts synchronization - Application data management - Data backup and restore procedures |
| Topic 2: BlackBerry Internet Service (BIS) Architecture | 20% | - BIS components and infrastructure - Network requirements and connectivity - Data flow and communication protocols |
| Topic 3: Troubleshooting and Maintenance | 20% | - Device performance and errors - Email delivery problems - Connectivity and service issues |
| Topic 4: Security and Policies | 15% | - Security policy enforcement - Password and encryption - Device security settings |
| Topic 5: BlackBerry Device Configuration | 25% | - Wireless and network settings - Email and account configuration - Initial setup and activation |
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