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Updated: Aug 31, 2026
No. of Questions: 103 Questions & Answers with Testing Engine
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Avaya 132-S-911-3 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Specialist IP Telephony Implement and Support Elective Exam |
| Exam Number: | 132-S-911.3 |
| Passing Score: | 75% |
| Available Languages: | English |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) Avaya Implementation Professional Specialist (AIPS) |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice, Scenario-Based |
| Real Exam Qty: | 65-75 |
| Certificate Validity Period: | Retired |
| Exam Price: | $125 USD |
| Recommended Training: | Avaya IP Telephony Implementation Course |
| Exam Registration: | Avaya Training & Certification |
| Sample Questions: | Avaya 132-S-911-3 Sample Questions |
| Exam Way: | Retired exam; historically delivered via Pearson VUE and Avaya authorized test centers |
| Pre Condition: | No official mandatory prerequisites; recommended prior experience with Avaya Communication Manager and IP Telephony infrastructure |
| Official Syllabus URL: | https://www.avaya.com/en/support/training-certification/ |
Avaya 132-S-911-3 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Verification & Validation | 15% | - Call Quality & Bandwidth Assessment - Feature Testing & Interoperability - Protocol Validation |
| User & Endpoint Provisioning | 20% | - Registration & Signaling Setup - Feature Permissions & User Profiles - IP Telephone Configuration |
| System Administration & Maintenance | 25% | - Software/Firmware Upgrades - Alarm and Log Monitoring - License Management - System Backup and Restore |
| Troubleshooting & Support | 15% | - One-Way Audio & Media Problems - Connectivity & Registration Issues - Hardware & Fault Diagnosis |
| IP Telephony Implementation | 25% | - Network Integration & IP Addressing - Media Server & Gateway Installation - Survivability Features (LSP/ESS) - System Parameter Configuration |
Avaya Specialist IP Telephony Implement and Support Elective Sample Questions:
Question 1
What is the maximum number of Media Module hardware slots in any single G250?
A. three
B. one
C. four
D. two
Question 2
Hair pinning refers to the process of IP endpoints using different codec sets having the retransmission go through the IP media processor to convert from one IP codec to the other but remaining in TCP/IP (TDM resources not used). Which statement is true about hair pinning and the Avaya Communication Manager?
A. Allowing hair pinning makes troubleshooting difficult because you are never sure of the route the call is taking within the switch.
B. The default of "n" on the station form in Avaya Communication Manager disallows hair pinning.
C. By default, hair pinning is automatically allowed in Avaya Communication Manager.
D. Avaya best practice standards recommend not using hair pinning because it undermines high quality VoIP.
Question 3
An Avaya 4600 Series IP Telephone user reports that his phone is out of service. Which maintenance command shows whether the phone is attempting to communicate with its Call Server?
A. display station
B. status station
C. list traceras
D. status link
Question 4
Two voice endpoints in an IP network have different CODECs. How are calls between the endpoints affected?
A. the calling party hears ringing while the called party hears fast-busy
B. both parties hear ringing and the call can be answered but the voice quality is garbled
C. the call completes,unshuffled
D. both the calling and called parties hear fast-busy
Question 5
What Avaya equipment can accept a P330-WAN module?
A. G700
B. G150
C. G350
D. G250
Solutions:
| Question 1 Answer: D | Question 2 Answer: B | Question 3 Answer: C | Question 4 Answer: C | Question 5 Answer: A |
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