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Updated: Aug 31, 2026
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Oracle 1Z0-1034-21 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle B2C Service Integration and Development 2021 Implementation Essentials |
| Exam Number: | 1Z0-1034-21 |
| Related Certifications: | Oracle B2C Service Integration and Development 2022 Implementation Professional (1Z0-1034-22) |
| Exam Format: | Multiple Choice Questions (MCQ) |
| Real Exam Qty: | Approximately 56 |
| Available Languages: | English |
| Sample Questions: | Oracle 1Z0-1034-21 Sample Questions |
| Exam Way: | Online proctored (Oracle MyLearn) or at Pearson VUE / Oracle authorized test centers |
| Pre Condition: | General experience with Oracle B2C Service Cloud and basic development & integration practices recommended |
| Official Syllabus URL: | https://www.oracle.com/education/certification/ (general catalog — no dedicated public page found) |
Oracle 1Z0-1034-21 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Oracle B2C Service Customization and Tools | - CP Tools and Basic Customization Concepts - Custom Widgets, Controllers and Views |
| Topic 2: Customer Portal and Scripting | - Customer Portal Customizations - Hooks and ROQL Scripting |
| Topic 3: Custom Objects and Data Handling | - Querying with ROQL - Custom Object Model and Permissions |
| Topic 4: Integration and Web Services | - Connect Web Services for PHP/SOAP/REST - Integration with External Systems |
Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:
Question 1
Which statement is true about the Knowledge API?
A. In thecustomer portal framework, each unique visit by a user is tracked through an interaction ID.
B. In the customer portal framework, each unique visit by a user is tracked through the web session
C. A new interaction ID is automatically created as soon as an old ID expires.
D. A unique interaction ID is allocated for each unique user and can be reused by the users for multiple visits forthe duration specified by the VISIT_MAX_TIME configuration value.
Question 2
What two benefits are gained by using Message Bases to control page content in Customer Portal?
A. quicker site copies to different interfaces
B. one point of change for page content changes
C. Automatic Language Translation!
D. quicker initial page setup
E. less configuration
Question 3
You have been tasked with implementing the Syndicated ConditionalChatLinkwidget on an external page.
Additionally, you want to populate a menu custom field on the chat_launch page with a specific value. The ID of the custom field that you want to populate is 54 and the ID of the desired menu item is 8.
Which is the correct syntax to configure the Syndicated ConditionalChatLink widget so that the specified custom field is populated on the chat_launch page with the desired value?
A. custom_fields: "{\"8\":\"54\">
B. custom-fields: "{"54":"8"}"
C. custom-fields: "54:8"
D. custom_fields: "{\"S4\":\"8\"}
Question 4
Which is the correct syntax to place a message base <otstom_msg_xnput_label) in a form inputwidget in the Oracle B2C Service customer portal?
A. <m:widget path="input/TextXnput [VD1] " input_label="%rn:ni3g: CUSTOM_MSG_INPUT_IiABEL%" />
B. <rn:widget pafch="input/FormInpuf input_label="|rn:mag: CD3TOM_MSG__INPOT_IiABEL#" />
C. <ra:wiciget path="input/TextInput" label_input="#rn:mag: CU3TOM_M3G_INPDT_LABEL#" />
D. <rn:widget path="input/PormInput" label_input="%rnimag: OT3TOM_M3G_rNPTJT_LABEL%" />
Question 5
Which statement is true about the JavaScript API?
A. It cannot be used in Custom Object workspaces.
B. It is available as JavaScript objects and can be exposed through browser controls in a workspace.
C. It Is available when you use the Connect Common Object Model CCOM for API operations.
D. It comes with in-built exception handling.
Solutions:
| Question 1 Answer: A | Question 2 Answer: A,C | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: C |
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