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Updated: Aug 04, 2026
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Candidates can format email message content by using character and paragraph formatting, create or insert graphic elements, such as charts, tables, and SmartArt graphics, into messages. They can also send messages to private recipients by using the Bcc field. Candidates are able to create contact records, tasks, and appointments from incoming messages, and they set up contact groups to facilitate communication with other Outlook users. They may share schedule information with other Outlook users, too. Candidates schedule meetings involving people and system resources, and they delegate tasks to others. Core users personalize the Outlook program window and the Quick Access Toolbar to maximize their efficiency. They organize messages and other Outlook items, and they display different views of mail folders and of the calendar, address book, and task list. They may also display multiple calendars and share calendars with other Outlook users.
Part of the requirements for: none
| Certification Vendor: | Microsoft |
| Exam Name: | Outlook 2010 |
| Exam Number: | 77-884 |
| Exam Duration: | 50 minutes |
| Exam Price: | $100 USD |
| Certificate Validity Period: | Lifetime (no expiration) |
| Available Languages: | English, French, German, Japanese, Spanish, Italian, Portuguese |
| Passing Score: | 700 (on a scale of 1-1000) |
| Real Exam Qty: | 30-35 performance-based tasks |
| Exam Format: | Performance-based, Simulations, Live application environment |
| Related Certifications: | Microsoft Office Specialist: Office 2010 |
| Recommended Training: | Microsoft Official Courseware MOS Outlook 2010 Study Guides |
| Exam Registration: | Certiport Registration (Legacy) Microsoft Exam 77-884 Page |
| Sample Questions: | Microsoft 77-884 Sample Questions |
| Exam Way: | Retired as of January 31, 2021; previously available via Certiport authorized centers and online proctoring |
| Pre Condition: | No formal prerequisites; recommended 6+ months hands-on experience with Microsoft Outlook 2010 |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/77-884/ |
Exam Register Link: https://www.certiport.com/locator
Reference: https://www.microsoft.com/en-us/learning/exam-77-884.aspx
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Manage calendar objects | 15-20% | - Schedule resources, send invitations, and track responses - Display multiple calendars and change views - Share, publish, and delegate calendar access - Create and modify appointments, meetings, and events |
| Topic 2: Create and format item content | 25-30% | - Format text, paragraphs, and styles - Insert and modify tables, charts, images, and SmartArt - Attach files and items - Manage signatures, themes, and stationery |
| Topic 3: Manage email messages | 25-30% | - Create, reply, forward, and flag messages - Organize, sort, filter, and archive messages - Use folders, categories, and search folders - Manage rules, junk email, and security settings |
| Topic 4: Work with tasks, notes, and journal entries | 5-10% | - Create, assign, and update tasks - Create and manage notes - Record and view journal entries |
| Topic 5: Manage the Outlook environment | 15-20% | - Manage profiles, data files, and navigation pane - Apply and configure Outlook settings and options - Search, print, and export Outlook items - Customize the user interface and Quick Access Toolbar |
| Topic 6: Manage contacts and contact groups | 15-20% | - Customize address book views - Share, export, and import contacts - Create, edit, and update contact records - Create and manage distribution lists/groups |
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