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Updated: Oct 05, 2026
No. of Questions: 85 Questions & Answers with Testing Engine
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Apple 9L0-062 Exam Overview:
| Certification Vendor: | Apple |
|---|---|
| Exam Name: | Mac OS X v10.6 Troubleshooting Exam |
| Exam Number: | 9L0-062 |
| Passing Score: | 73% (approx) |
| Related Certifications: | Apple Certified Support Professional (ACSP) 9L0-008 Macintosh Service Certification |
| Available Languages: | English |
| Exam Format: | Multiple choice |
| Real Exam Qty: | 70–85 |
| Exam Duration: | 90 minutes |
| Exam Price: | ≈150 USD |
| Sample Questions: | Apple 9L0-062 Sample Questions |
| Exam Way: | Computer-based exam, delivered at Pearson VUE or Apple Authorized Training Centers |
| Pre Condition: | Typically requires experience with Apple hardware and Mac OS X; part of ACMT certification path. |
| Official Syllabus URL: | https://training.apple.com/certification |
Apple 9L0-062 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: System Startup | - Kernel and extension issues - Boot modes and diagnostics |
| Topic 2: Mac OS X Security | - Security policy and system settings - Authentication and firewall behavior |
| Topic 3: Applications and Processes | - App launch and crash analysis - Managing processes and daemons |
| Topic 4: File Systems | - File system corruption recovery - HFS+, permissions and disk utilities |
| Topic 5: Advanced Troubleshooting | - Crash logs and system reports - Troubleshooting strategies and tools |
| Topic 6: System Configuration | - Hardware and software settings - Preference and configuration databases |
| Topic 7: Mac OS X Directory Services | - Directory service troubleshooting - Understanding user and group accounts |
| Topic 8: Peripherals and Printing | - Device drivers and attachments - Printer setup and troubleshooting |
| Topic 9: Network Configuration | - Troubleshooting connectivity issues - TCP/IP and network services |
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