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Updated: Sep 13, 2026
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| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | Certified Implementation Specialist - Software Asset Management Professional Exam |
| Exam Number: | CIS-SAM |
| Certificate Validity Period: | 3 years |
| Passing Score: | Approx. 70% (variable cut score) |
| Related Certifications: | CIS-HAM CIS-ITSM CIS-DF (Data Foundations) |
| Exam Price: | $250 USD |
| Available Languages: | English |
| Exam Format: | Multiple Select (Multiple Answers), Multiple Choice (Single Answer) |
| Real Exam Qty: | 60 |
| Exam Duration: | 90 minutes |
| Recommended Training: | SAM Professional Fundamentals On-Demand Implementer Software Asset Management (SAM) Professional |
| Exam Registration: | Pearson VUE Scheduling ServiceNow University Registration |
| Sample Questions: | ServiceNow CIS-SAM日本語 Sample Questions |
| Exam Way: | Online proctored via Pearson VUE OnVUE or onsite at authorized test centers |
| Pre Condition: | Must hold CIS-DF (Certified Implementation Specialist - Data Foundations) certification; recommended 3-6 months of implementation experience |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-software-asset-management?id=kb_article_view&sysparm_article=KB0011570 |
Preparation Guide for ServiceNow CIS-SAM: Certified Implementation Specialist-Software Asset Management Exam
Introduction
Based in California, ServiceNow offers a cloud infrastructure framework to support companies manage digital workflows for enterprise processes and has been praised for innovation as well. ServiceNow is a Santa Clara-based American software firm that offers and administers this CIS-SAM exam test. ServiceNow, founded by Fred Luddy in 2004, is listed on the New York Stock Exchange and is a part of the Russell 1000 and S&P 500 Index. ServiceNow delivers automated workflows that create outstanding interactions and unlock value. ServiceNow trusts technology's potential to decrease the complexity in our careers and help us work easier. In modern automated workflows, they transform traditional manual forms of operating.
ServiceNow offers an expansive portfolio of IT, HR, Client Service, and other branches that span the Already Platform training offerings. They show you how to function easily and refine your usage, whether you are just getting started or preparing to expand your expertise and knowledge in ServiceNow. Demand for specialists at ServiceNow is growing rapidly.
A centralized process for monitoring the vendor portfolio of your business and completing the vendor assessment and remediation lifecycle is supported by the Vendor Risk Management application. Integrating with other GRC applications often provides top-down traceability for tracking and threat compliance. Certification by ServiceNow allows users the knowledge and confidence to take maximum advantage of the ServiceNow software. Participants learn how to configure, adapt and create with real-world experiences and a hands-on approach to training and qualification programmes. ServiceNow Qualification Assessments are computer-based, multi-choice exams delivered by ServiceNow training partner Kryterion. Often available as internet processing.
This article describes the examination in depth for all the issues discussed and with the aid of the preparatory material. The analysis challenge is often addressed with approaches to solve this difficulty by examining the CIS-SAM exam dumps.
Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-sam-blueprint.pdf
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Software Asset Core Overview & Fundamentals | 14% | - Software Asset Management Basics - Application Overview and Recommended Practices - Process Architecture |
| Topic 2: Practical Management of Software Compliance | 30% | - License Metrics, Entitlements and Allocations - Software Reconciliation and Compliance - Software Products and Models |
| Topic 3: Data Integrity – Attributes and Sources for the Data | 28% | - Software Discovery and Normalization - Content Services and Publisher Packs - Importing Data |
| Topic 4: Operational Integration of Software Processes | 13% | - Service Catalog and Procurement Integration - Contract and Change Management - Software Remediation and Reclamation |
| Topic 5: Extending SAM | 15% | - Software Model Lifecycle and Retirement - Reporting, Dashboards and Maintenance - Installation Optimization and Metering |
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