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Updated: Aug 15, 2026
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SAP C_C4HCBU1808 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - SAP Commerce Cloud Business User |
| Exam Number: | C_C4HCBU1808 |
| Exam Price: | USD 549 (plus applicable taxes) |
| Available Languages: | English |
| Related Certifications: | SAP Certified Application Associate - SAP Commerce Cloud |
| Exam Duration: | 180 minutes |
| Certificate Validity Period: | Retired; no longer valid for new certifications |
| Passing Score: | 68% |
| Real Exam Qty: | 80 |
| Exam Format: | Multiple Choice, Single/multiple response |
| Recommended Training: | SAP Commerce Cloud Business User |
| Exam Registration: | SAP Training & Certification Shop SAP Certification Hub |
| Sample Questions: | SAP C_C4HCBU1808 Sample Questions |
| Exam Way: | Online proctored or onsite at SAP authorized test centers (when active) |
| Pre Condition: | No formal prerequisites; basic understanding of e-commerce and SAP Commerce Cloud recommended; SAP recommends completing official training and hands-on experience |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4hcbu1808-sap-certified-application-associate-sap-commerce-cloud-business-user/ |
SAP C_C4HCBU1808 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Business Analyst Principles | < 8% | - Project team collaboration - Basic business analysis concepts |
| Topic 2: Commerce Management | > 12% | - Navigation and roles in BackOffice - Search and navigation features - Personalization and user settings |
| Topic 3: Additional Know-How | > 12% | - System overview and architecture - Project delivery basics - Basic administration tasks |
| Topic 4: Web Content Management | > 12% | - Preview and publish content - Pages, slots, and components - Create and manage CMS content |
| Topic 5: Order Management | 8% - 12% | - Order fulfillment and status - Create and modify orders - Customer support cockpit |
| Topic 6: Integrations | 8% - 12% | - C4HANA solution landscape - Data exchange overview - Integration with SAP and third-party systems |
| Topic 7: Product Content Management | > 12% | - Create, edit, and categorize products - Product catalog structure - Manage variants and classifications |
SAP Certified Application Associate - SAP Commerce Cloud Business User Sample Questions:
1. How can you configure personalized versions of a webstore for two different user groups using personalization based on SmartEdit? (2)
A) Create one customization with two target groups and two sets of storefront changes
B) Create two customizations, each with its own target group and storefront changes
C) Create two customizations that use the same target group but separate sets of storefront changes
D) Create one customization and one target with two sets of storefronts changes
2. Which SAP Commerce items do you use to model a B2B company? (3) I I Cost centers
A) Units
B) Departments
C) Budgets
D) Divisions
3. How does SAP Commerce arrange its product and category data?
A) All categories must have at least one supercategory
B) Each product must be associated with only one category
C) A product is duplicated when it is associated with a new category
D) Categories can contain other categories and/or products
4. Which of the following data can be integrated with SAP Commerce via SAP Integrations out-of-the-box? (3)
A) Price data
B) Promotion data
C) Stock data
D) Search profile data
E) Order data
5. Which are out-of-the-box features of the SAP Commerce, B2C accelerator? (3)
A) Social network integration
B) Buy online and pick up in store
C) Express checkout
D) Bundling of products and services
E) Pre-paid system
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: A,B,D | Question # 3 Answer: D | Question # 4 Answer: A,C,E | Question # 5 Answer: A,B,C |
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