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Updated: Sep 11, 2026
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SAP E-HYCPS-60 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Product Support Specialist - SAP Hybris Commerce 6.0 |
| Exam Number: | E-HYCPS-60 |
| Certificate Validity Period: | Indefinite / 5 years (legacy policy; retired exam) |
| Available Languages: | English |
| Real Exam Qty: | 80-85 |
| Related Certifications: | SAP Certified Development Professional - SAP Hybris Commerce 6.0 |
| Exam Price: | ~$500 USD (varies by region) |
| Exam Duration: | 120 minutes |
| Passing Score: | 65% |
| Exam Format: | Multiple Choice, Multiple Response |
| Recommended Training: | SAP Learning Hub Hybris Commerce Support Training |
| Exam Registration: | Pearson VUE SAP Training & Certification Shop |
| Sample Questions: | SAP E-HYCPS-60 Sample Questions |
| Exam Way: | Online proctored or at SAP authorized testing centers |
| Pre Condition: | Recommended: Practical experience with SAP Hybris Commerce 6.0; prior development certification preferred |
| Official Syllabus URL: | https://training.sap.com/certification/e_hycps_60-sap-certified-product-support-specialist-sap-hybris-commerce-6-0/ |
SAP E-HYCPS-60 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting and Support | 18% | - Error analysis and debugging - Diagnostic tools and logs - Common issues and resolution |
| Topic 2: Performance and Optimization | 12% | - Indexing and search performance - System monitoring and logging - Caching and scalability |
| Topic 3: Installation and Configuration | 12% | - Configuration properties and settings - Server setup and deployment - Installation procedures |
| Topic 4: Product Support Processes | 16% | - Patch and update application - Incident and problem management - Support workflows and SLAs |
| Topic 5: Core Functionality | 18% | - WCMS and content management - Order management and checkout - Pricing and promotions - Catalog and product management |
| Topic 6: Architecture and Fundamentals | 12% | - Data modeling and type system - Extensions and module structure - Platform architecture and components |
| Topic 7: Integration and Interfaces | 12% | - Integration frameworks - LDAP and external systems - Payment and search integration |
SAP Certified Product Support Specialist - SAP Hybris Commerce 6.0 Sample Questions:
Which of the following actions are performed by the Authorization command on the payment service?
- A. check for availability of the requested amount.
- B. substract amount from credit card account
- C. check for valid credit card data
- D. determine which Payment Service Provider will handle the payment transaction.
When defining customer segments for personalization, which of the statements regarding "full processing" and
"optimized processing" are true?
- A. in "full processing" the evaluation of each segment is executed regardless of the result of previous evaluations
- B. in "optimized processing" The evaluation of a segment will terminate as soon as a rule in that segment evaluates to false
- C. in "optimized processing" the evaluation of a segment can be configured to run periodically via a cron job (Comment - there is no cron job because it depends on user action, there is no role of Cron)
- D. in "full processing" the evaluation of a segment will not termination until all the rules in that segment have been evaluated
Assuming a default configuration, which of the following statements about WCMS are true?
- A. A CMS page must have at least one ContentSlot
- B. One CMS page can be used by multiple CMS sites
- C. A CMS page can have more than one Page Template assigned
- D. A ContentSlotName defines a placeholder on a PageTemplate
Which of the following statements are true of both vouchers and promotions?
- A. they can be applied to the total order or to individual products
- B. they can be restricted to specific users and products so that they only discounts prices under certain conditions
- C. They can be restricted by date and/or time
- D. They have the status "potential" and "fired"
Which of the following actions are performed by the Authorization command on the payment service?
- A. check for availability of the requested amount
- B. subtract amount from credit card account
- C. check for valid credit card data(Wrong because card validation is done at the time of creating subscription that time subscription command checks the valid credit card data. Check following function which checks card data.
de.hybris.platform.payment.methods.impl.DefaultCardPaymentServiceImpl.createSubscription(CreateSub - D. determine which Payment Service Provider will handle the payment transaction
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