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Updated: Aug 09, 2026
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HP HP2-B109 Exam Overview:
| Certification Vendor: | HP |
| Exam Name: | Selling HP Printing and Personal Systems Hardware |
| Exam Number: | HP2-B109 |
| Passing Score: | 70% |
| Available Languages: | English |
| Exam Format: | Multiple choice, Scenario-based questions |
| Real Exam Qty: | 30-40 |
| Certificate Validity Period: | 2 years |
| Exam Price: | USD 95-100 (varies by region) |
| Related Certifications: | HP Sales Certified HP Printing and Personal Systems Sales Certification |
| Exam Duration: | 60 minutes |
| Sample Questions: | HP HP2-B109 Sample Questions |
| Exam Way: | Online proctored or authorized testing center (varies by region) |
| Pre Condition: | No formal prerequisites required; recommended familiarity with HP products and sales concepts |
| Official Syllabus URL: | https://www.hp.com |
HP HP2-B109 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Solutions and Ecosystem | - Security, manageability, and hybrid work solutions - HP services and subscription models |
| Personal Systems Hardware | - Notebook, desktop, and workstation product lines - Commercial vs consumer device positioning - Hardware security and manageability features |
| HP Printing Portfolio | - Print solutions and services (managed print, security, workflows) - Key differentiators of HP printing technology - Printer and MFP product families |
| Sales Methodology and Customer Engagement | - Competitive positioning and objection handling - Identifying customer needs and use cases - Solution mapping and value selling |
HP Selling HP Printing and Personal Systems Hardware Sample Questions:
1. Your customer needs to process 3D graphics and 4kvideo manipulation in real time. Which HP workstation should you recommend?
A) HPZ820
B) HPZ420
C) HPZ230
D) HP Z620
2. What is the security risk associated with printing from a mobile device away from the office?
A) Employees may expose company data sent over unsecured networks or leave printouts uncollected.
B) Malicious users could disable a printing device from an unsecured control panel.
C) Imaging and printing devices may store files on internal drives or hard disks.
D) Malicious users could change imaging and printing device settings from an unsecured control panel.
3. Your customer will be installing 30 Z620 workstations in a large room. Their current installation is so noisy that the users are complaining they cannot work effectively.
How would you describe the approximate noise level these 30 workstations will make if they are all operating their SATA drives?
A) About the noise level of a calm room, like a library, 20-30 db
B) About the noise level of normal conversation, 40-60 db
C) About the noise level of a jackhammer, more than 100db
D) About the noise level of traffic on a busy road. 80-90 db
4. Your customer is scanning large numbers of documents. They are finding that the built-in Optical Character Recognition (OCR) in their Flow MFP 575 is not able to keep up with the processing demands to create editable, searchable documents.
Which solution should you recommend?
A) HP Access Control
B) HP Digital Sending Software
C) HP Capture and Route
D) HP Embedded Capture
5. What is the key advantage of the HP strategy that enables enhanced efficiency improvements and savings in workflow costs?
A) HP has MFP devices capable of scanning 10.000 pages per day.
B) HP has Flow capabilities across the printing and scanner families.
C) HP has scanners capable of scanning 10,000 pages per day.
D) HP has inkjet printers that offer half the cost and twice the speed of laser printers.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: B |
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