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Updated: Aug 05, 2026
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HP HP2-B120 Exam Overview:
| Certification Vendor: | HP |
| Exam Name: | Selling HP EMEA cMPS |
| Exam Number: | HP2-B120 |
| Exam Format: | Multiple Choice, Web-based Proctored |
| Related Certifications: | HP Sales Certified |
| Passing Score: | 70% |
| Certificate Validity Period: | Typically 2-3 years |
| Real Exam Qty: | 50 |
| Available Languages: | English |
| Exam Duration: | 70 minutes |
| Exam Price: | Approx. $80 - $100 USD |
| Recommended Training: | The Value of the HP Printing System (00945422) HP Channel MPS Program Training |
| Exam Registration: | Pearson VUE HP Registration HPE Certification Portal |
| Sample Questions: | HP HP2-B120 Sample Questions |
| Exam Way: | Proctored via Pearson VUE: Online or Onsite at authorized test centers |
| Pre Condition: | Active HP Partner status recommended; no mandatory prerequisite exam |
| Official Syllabus URL: | https://certification-learning.hpe.com/ |
HP HP2-B120 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Audit and Control | 4% | - Reporting and control procedures - Contract compliance and auditing |
| Partner Status, Contractual Cartridges and Contract Upload | 11% | - ICPP contract upload process - Contractual cartridge definition and usage - Partner qualification and status |
| Market Dynamics and HP Channel/Partner MPS Offering | 12% | - EMEA MPS market overview - HP channel partner program structure - Positioning cMPS vs other MPS models |
| HP Channel MPS Program and cMPS Discounts | 32% | - cMPS program rules and eligibility - Contract terms and conditions - Discount structures and margins |
| Cost Per Page and HP cMPS Pricing Tool | 12% | - Cost per page calculation models - Base + Click and Level Pay models - Using the official cMPS pricing tool |
| The Value of the Printing System | 29% | - Selling and presenting the solution - HP printing system architecture - Value proposition and customer benefits |
HP Selling HP EMEA cMPS Sample Questions:
1. What is important fact to remember about the MPS market?
A) Device contracts are declining, and MPS is growing.
B) The MPS market declined in line with the transactional market
C) MPS market is growing, and the transactional market is declining
D) Transactional business is growing, and MPS market is declining
2. Why do HP engineers rely on the properties of genuine HP supplies when developing HP LaserJet and OfficeJet printing devices? (Select two.)
A) Because they design HP printers to function only with HP supplies
B) Because HP supplies cost less to use in the product testing process
C) Because when you replace the supplies in a printer, you replace a substantial part of the printer
D) Because HP supplies are specially formulated to work correctly with the printing system
E) Because HP is the only provider of supplies for the Laserjet printing system
3. What is a benefit of the Supplies Contract Reseller Program (SCRP)?
A) Access to both hardware and HP supplies up-front discount is available.
B) A toolkit including device discovery and monitoring software is provided
C) HP supports pricing for the cMPS contracts for supplies and distributors
D) The SCRP ID allows for multi-country HP supplies support
4. What is a benefit for HP partners in the Channel Managed Print Services program?
A) Leveraging the quality and recognition of the HP brand
B) Purchasing HP services directly from HP
C) Learning to use printers as if they were copiers
D) Providing a complete copying solution to customers
5. What are obligations of the partner that participates in the HP Channel Managed Print Services program? (Select three.)
A) Use HP Original Supplies.
B) Offer a break-fix service.
C) Offer assessmentservices
D) Report contract and supplies activity monthly via HP ICPP portal
E) Provide onsite service engineers for the customer.
F) Only use Commercial MFP Product Portfolio.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A,D | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: B,C,E |
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