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Updated: Sep 07, 2026
No. of Questions: 325 Questions & Answers with Testing Engine
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The latest and reliable ITILF Practice Materials with the best key knowledge is for easy pass!
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ITILF Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Exin ITILF exam dumps will include the following topics:
- IT Service Management as a practice
- Competence and training
- ITIL Service Cycle
- Technology and architecture
Certification Path
There no prerequisite for this exam.
BCS ITILF Exam Overview:
| Certification Vendor: | BCS / AXELOS / PeopleCert |
|---|---|
| Exam Name: | ITIL® Foundation Certification Exam |
| Exam Number: | ITILF |
| Exam Duration: | 60 (75 for non-native English speakers) |
| Available Languages: | German, French, Portuguese (Brazil), Polish, Spanish, Japanese, Chinese, English, Italian |
| Exam Format: | Single Answer, Scenario-based, Closed Book, Multiple Choice |
| Real Exam Qty: | 40 |
| Exam Price: | £150–£220 GBP / $250–$320 USD / €220–€300 EUR (varies by region and provider) |
| Certificate Validity Period: | 3 years |
| Passing Score: | 65% (26 out of 40) |
| Related Certifications: | ITIL Practice Manager ITIL Expert ITIL 4 Managing Professional ITIL Master ITIL Strategic Leader |
| Recommended Training: | BCS Accredited Training Providers Official ITIL 4 Foundation Material |
| Exam Registration: | PeopleCert Registration BCS Official Registration |
| Sample Questions: | BCS ITILF Sample Questions |
| Exam Way: | Online remote proctored or onsite at authorized test centers |
| Pre Condition: | No formal prerequisites; suitable for all IT service management roles |
| Official Syllabus URL: | https://www.bcs.org/category/itil-foundation-certification |
For more info visit:
BCS ITILF Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Service Value Chain | 15% | - Key activities: Plan, Improve, Engage, Design & Transition, Obtain/Build, Deliver & Support - How value chain activities interact |
| Topic 2: ITIL Guiding Principles | 15% | - Start where you are - Keep it simple and practical - Optimize and automate - Collaborate and promote visibility - Think and work holistically - Progress iteratively with feedback - Focus on value |
| Topic 3: ITIL Management Practices | 25% | - General management practices - Service management practices - Technical management practices |
| Topic 4: ITIL Service Value System (SVS) | 20% | - Governance and continual improvement - Purpose and components of the SVS |
| Topic 5: Four Dimensions of Service Management | 10% | - Information and technology - Partners and suppliers - Organizations and people - Value streams and processes |
| Topic 6: Key Concepts of Service Management | 15% | - Service relationships, stakeholders, and costs/risks - Value co-creation, services, products, and outcomes |
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Online Test Engine can supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser. You can use it on any electronic device and practice with self-paced.
Online Test Engine supports offline practice, while the precondition is that you should run it with the internet at the first time.
Self Test Engine is suitable for windows operating system, running on the Java environment, and can install on multiple computers.
PDF Version: can be read under the Adobe reader, or many other free readers, including OpenOffice, Foxit Reader and Google Docs.
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Test Engine: ITILF study test engine can be downloaded and run on your own devices. Practice the test on the interactive & simulated environment.
PDF (duplicate of the test engine): the contents are the same as the test engine, support printing.
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