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Updated: Aug 28, 2026
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Salesforce Plat-UX-101 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Platform User Experience Designer (Plat-UX-101) |
| Exam Number: | Plat-UX-101 |
| Related Certifications: | Salesforce Platform App Builder (recommended background) Salesforce Administrator (recommended background) Salesforce User Experience (UX) Designer Certification |
| Real Exam Qty: | 60 multiple-choice questions (+ up to 5 unscored questions) |
| Exam Format: | Multiple-choice, Scenario-based questions, Multiple-select |
| Available Languages: | English, Japanese |
| Passing Score: | 65% |
| Exam Duration: | 105 minutes |
| Exam Price: | $200 USD |
| Recommended Training: | Salesforce Trailhead UX Designer Modules Salesforce UX Designer Exam Prep Courses |
| Exam Registration: | Salesforce Certification Registration Salesforce Official Certifications Page |
| Sample Questions: | Salesforce Plat-UX-101 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | No formal prerequisites required; recommended experience includes 6+ months UX exposure and familiarity with Salesforce platform basics. |
Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| UX Fundamentals | 16% | - Human-Centered Design Principles - Usability and Information Architecture - Accessibility and Inclusive Design - Branding and Visual Design Impact |
| Discovery | 13% | - Research Methods and Tools - User Needs and Requirements Gathering - Salesforce UX Personas and Processes - Business Value of Salesforce UX |
| Prototyping & Validation | - Usability Testing and Iteration - Prototyping Methods | |
| Design Strategy & Solutioning | - Problem Definition and Scoping - Journey Mapping and Experience Design | |
| Salesforce Platform UX Implementation | - Lightning Design System (SLDS) - Mobile UX and Responsive Design - Declarative UX Configuration |
Salesforce Certified Platform User Experience Designer Sample Questions:
Question 1
Cloud Kicks plans to release a new Salesforce product to its employees, who all have different backgrounds and experience levels within Salesforce.
Which onboarding design best practice would best support the product release?
A. Create pop-ups to give users a full visualization of a product.
B. Identify the message, audience, and purpose for content.
C. Provide written help documentation as the single source of truth for learning about new features.
Question 2
Cloud Kicks (CK) is planning to roll out a refreshed version of its mobile app with some new functionality for customers.
What are two reasons why CK's UX Designer would consider using an interactive prototype in this situation?
Choose2 answers.
A. To eliminate the need for journey mapping during discovery
B. To enable iterative feedback from the users
C. To increase the speed of design compared to paper prototyping
D. To avoid added long-term cost from oversight-driven rework
Question 3
Cloud Kicks has already identified its user personas and is working with a UX Designer who wants to synthesize what the company knows about its users to create a shared understanding with the rest of the organization.
Which tool should the designer use?
A. Empathy Map
B. Prioritize Backlog
C. Executive Summary
Question 4
A UX Designer is using the human-centered design approach to redesign a portal that medical staff use to report on patient demographics.
Which activity should come first in the process?
A. Designing a mockup of how the new portal will look
B. Observing the medical staffwhile they use their existing portal
C. Writing technical requirements for how the portal should function
D. Estimating the cost to complete development of the portal
Question 5
Cloud Kicks wants to apply branding to its current Salesforce org, currently using Lightning Experience. The look and feel must follow company design guidelines.
Which declarative design properties should be used to achieve this?
A. Choose one of the built-in Salesforce themes that closest matches the design guidelines
B. Design a custom Branding set in use interface, selecting a logo,colors, and font type.
C. Create a custom Theme in Themes and Branding, selecting logo, brand colors, and images.
D. Develop a custom Layout in user interface, attaching a new stylesheet in static resources.
Solutions:
| Question 1 Answer: B | Question 2 Answer: B,D | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: C |
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