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Last Updated: Aug 18, 2026
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| Section | Weight | Objectives |
|---|---|---|
| Fundamental Voice Network Processes & Standards | 20% | - SIP protocol fundamentals - RTP/media streams - QoS and voice quality |
| Call and Message Flows | 20% | - Registration and authentication - Call routing and session management - SIP trunking and interworking |
| Avaya Aura Core Components | 25% | - Session Manager - Media Server and Gateways - Communication Manager - System Manager |
| Avaya Aura Core Architecture | 20% | - Component roles and interactions - System architecture overview - Deployment models |
| Maintenance, Troubleshooting & Recovery | 15% | - Backup, restore and disaster recovery - Monitoring and logging - Fault isolation and resolution |
1. Avaya Subscription event packages are used to subscribe to real-time event notifications. Which three of the following are Avaya Subscription event packages?
A) avaya-dialog-state
B) avaya-ldap-feature-status
C) avaya-ccs-profile
D) avaya-trunk-status
E) avaya-cm-feature-status
F) avaya-ua-service-state
2. In the Avaya Aura Core, which two modes can Communication Manager be deployed in?
A) Communication Server
B) Feature Server
C) None of the above
D) Hybrid Server
E) Evolution Server
F) Call Server
3. Refer to the Exhibits.

What is the main difference between the SIP call flow made from an Avaya Communicator Remote Worker and the call flow made from a 96X1 telephone Remote Worker?
A) Avaya Aura Communication Manager processes full call model for the SIP-to-Communicator call flow.
B) The Communicator registers to Avaya Session Border Controller for Enterprise (SBCE).
C) The 96X1 telephone Remote Worker requires registration to Avaya Aura Session Manager.
D) Avaya Aura Communication Manager processes half-call model for the SIP-to-SIP call flow.
4. Ignoring Presence, how many event packages does an AST endpoint need to subscribe to be fully functional in a non-IMS environment?
A) 1
B) 12
C) 16
D) 3
E) 7
5. Which event packages would you expect to see an AST Endpoint subscribe to in Avaya Aura System Manager?
A) avaya-ccs-profile, network status and message-summary dialog
B) dialog, avaya-cm-feature-status, avaya-ccs-profile, reg and message
C) dialog, avaya-cm-feature-status, avaya-ccs-profile and network status
D) entity links, avaya-cm-feature-status, avaya-ccs-profile and reg
E) avaya-cm-feature-status, entity links, reg and message-summary
Solutions:
| Question # 1 Answer: B,C,E | Question # 2 Answer: B,E | Question # 3 Answer: A | Question # 4 Answer: E | Question # 5 Answer: B |
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