Exam Code: CSQA
Exam Name: CSQA Certified Software Quality Analyst
Certification Provider: Software Certifications
Corresponding Certification: Quality

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CSQA

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Last Updated: Jun 02, 2026

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Software Certifications CSQA Exam Syllabus Topics:

TopicDetails
Topic 1
  • Quality Control Practices: This section of the exam measures the skills of a Software Quality Analyst and covers practices focused on monitoring and verifying outputs. It involves inspections, testing, and corrective measures to ensure deliverables meet the required criteria.
Topic 2
  • Quality Assurance: This section of the exam measures skills of a Quality Manager and covers the proactive processes that ensure work is done according to defined standards. It emphasizes audits, reviews, and structured approaches to prevent issues before they occur.
Topic 3
  • Metrics and Measurement: This section of the exam measures the skills of a Software Quality Analyst and covers the identification and use of data to assess quality performance. It focuses on selecting the right metrics, gathering meaningful measurements, and using them for decision-making and process improvement.
Topic 4
  • Outsourcing, COTS and Contracting Quality: This section of the exam measures skills of a Quality Manager and covers managing quality when outsourcing work, using commercial off-the-shelf software, or engaging in contractual agreements. It highlights how to ensure that external or third-party solutions meet organizational quality standards.
Topic 5
  • Quality Leadership: This section of the exam measures the skills of a Quality Manager and covers how leadership drives quality culture. It addresses the role of vision, influence, and strategic alignment in embedding quality practices throughout an organization.
Topic 6
  • Define, Build, Implement, and Improve Work: This section of the exam measures the skills of a Software Quality Analyst and covers the life cycle of defining processes, building workflows, implementing solutions, and continuously improving them. It highlights iterative improvement as a central part of quality practice.
Topic 7
  • Quality Baselines: This section of the exam measures skills of a Software Quality Analyst and covers the establishment of benchmarks for evaluating quality. It looks at how baselines are created, documented, and used as reference points for improvement.

Reference: https://www.peoplecert.org/browse-certifications/software-development-and-testing/PeopleCert-Software-Quality-52/certified-software-quality-analyst-csqa-3651

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