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Last Updated: Sep 06, 2026
No. of Questions: 52 Questions & Answers with Testing Engine
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Genesys GCP-GC-IMP Practice Q&A's
- Printable GCP-GC-IMP PDF Format
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Genesys GCP-GC-IMP Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Routing, Queues, and Interaction Flows | 25% | - Architect flow design and deployment - Queue configuration and management - Skills, languages, and routing strategies |
| Telephony, Channels, and Integrations | 20% | - Omnichannel configuration (voice, chat, email, messaging) - API usage, data actions, and third-party integrations - SIP trunks, DID, and call control |
| Genesys Cloud Architecture & Implementation Methodology | 20% | - Platform components and services - Telephony and networking fundamentals - Implementation lifecycle and best practices |
| Account, User, and Security Configuration | 20% | - Authentication, security policies, and compliance - User creation, roles, permissions, and groups - Organization and account setup |
| Testing, Validation, and Troubleshooting | 15% | - Common issues and resolution procedures - Monitoring, logging, and diagnostics - Pre-go-live testing and validation |
Genesys Cloud Certified Professional - Implementation Sample Questions:
Which protocol is used for transporting Digitized Audio?
- A. TCP
- B. UDP
- C. RTP
- D. SIP
What type of trunk would you configure to connect to AudioCodes phones?
- A. WebRTC phone trunk
- B. External trunk
- C. Phone trunk
- D. Network interface trunk
You want each group to have a place where they can upload, organize, and share documents and files. Which setting would you click to configure this behavior?
- A. Queues
- B. Groups
- C. Workspaces
- D. People
Select the Access level permission types for workspace membership. (Choose three.)
- A. Full Access
- B. Read Only
- C. Partial
- D. Write Only
- E. Contributor
- F. Collaborator
Which feature is used to share a document of size 1 GB size through chat?
- A. Add web links
- B. Drag and Drop
- C. Attach Button
- D. Workspace sharable link
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