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CASE STUDY
A premier payroll services company that employs thousands of people globally, is embarking on a new hiring campaign and wants to implement policies and procedures to identify and retain the best talent. The new talent will help the company's product team expand its payroll offerings to companies in the healthcare and transportation sectors, including in Asia.
It has become time consuming and expensive for HR to review all resumes, and they are concerned that human reviewers might be susceptible to bias.
To address these concerns, the company is considering using a third-party Al tool to screen resumes and assist with hiring. They have been talking to several vendors about possibly obtaining a third-party Al-enabled hiring solution, as long as it would achieve its goals and comply with all applicable laws.
The organization has a large procurement team that is responsible for the contracting of technology solutions. One of the procurement team's goals is to reduce costs, and it often prefers lower-cost solutions. Others within the company deploy technology solutions into the organization's operations in a responsible, cost-effective manner.
The organization is aware of the risks presented by Al hiring tools and wants to mitigate them. It also questions how best to organize and train its existing personnel to use the Al hiring tool responsibly. Their concerns are heightened by the fact that relevant laws vary across jurisdictions and continue to change.
The organization continues planning the adoption of an AI tool to support hiring, but is concerned about potential bias in content generated by AI systems and how that could affect public perception.
Which of the following measures should the company adopt tobest mitigate its risk of reputational harmfrom using the AI tool?

• A. Require the procurement and deployment teams to agree upon the AI tool
• B. Ensure the vendor provides indemnification for the AI tool
• C. Test the AI tool pre- and post-deployment
• D. Continue to require the company's hiring personnel to manually screen all applicants

In procuring an AI system from a vendor, which of the following would be important to include in a contract to enable proper oversight and auditing of the system?

• A. Liability for mistakes.
• B. Responsibility for improvements.
• C. Ownership of data and outputs.
• D. Appropriate access to data and models.

An Al system that maintains its level of performance within defined acceptable limits despite real world or adversarial conditions would be described as?

• A. Resilient.
• B. Reinforced.
• C. Robust.
• D. Reliable.

All of the following are compliance considerations specific to third-party governance when using GenAI models EXCEPT?

• A. Responsibility and liability between the company and vendor.
• B. Back testing of the model.
• C. Visibility into the details of a third-party model.
• D. Heightened cybersecurity risks.

All of the following are obligations of providers under the EU AI Act EXCEPT?

• A. Establishing a quality management system.
• B. Ensuring human oversight in accordance with the instructions for use.
• C. Record keeping.
• D. Performing post-market monitoring.