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Last Updated: Sep 03, 2026
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Strategy Execution, Governance and Evaluation | 29% | - Execution Management
|
| Topic 2: Preparation for Strategy Transformation | 25% | - Strategic Planning Architecture
|
| Topic 3: Engagement | 19% | - Stakeholder Engagement in Strategy
|
| Topic 4: Strategy Formulation | 27% | - Strategic Analysis
|
Question 1
Which of the following LEAST contributes to customer value?
A. Providing customer appreciation
B. Anticipating and adjusting for the psychological cost of the product to the customer
C. Providing a caring customer service
D. Enticing customers to participate in surveys
Question 2
Performance management includes comparing an organization's
A. Employee satisfaction levels against employee performance reviews
B. Actual results against desired results
C. Profit and loss statement against its balance sheet
D. Key performance indicators against its strategic environment
Question 3
Which of the following are the key considerations when determining which performance measure to apply to a strategic objective?
A. Is linked to financial performance, is requested by the board of directors, gives insight as to what customers are thinking, and is predictive
B. Is valid and verifiable and helps to balance a mix of both leading and lagging performance indicators
C. Is easy to track, reports on outcomes soon after the fact, and is accepted by industry leaders
D. Compares performance against competitors, communicates a positive message to shareholders, is tracked without creating new processes, and is predictive
Question 4
Which of the following is generally included in the process of "cascading" an organizational strategy map?
A. Develop strategic objectives, performance measures, and strategic initiatives for business and support units
B. Review employee development plans and performance incentives
C. Write vision and mission statements for each business and support unit
D. Reorganize business and support units
Question 5
What is the typical role of middle management in organizational design / redesign?
A. Holds sole responsibility for the development of the organizational design / redesign
B. Gains clarity on the alignment between strategy execution and organizational design, but withholds this knowledge from team members because it is high level
C. Works with the strategy management and senior management teams to develop the organizational design and communicate decisions to team members to ensure comprehension and alignment across the organization
D. Works with the strategy office and senior management to develop the organizational design
Solutions:
| Question 1 Answer: D | Question 2 Answer: B | Question 3 Answer: B | Question 4 Answer: A | Question 5 Answer: C |
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