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Last Updated: Aug 21, 2026
No. of Questions: 120 Questions & Answers with Testing Engine
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IBM SmartCloud Control Desk Service Request Management Implementation Exam Certification Details:
| Schedule Exam | Pearson VUE |
| Duration | 90 mins |
| Books / Training | IBM Control Desk 7.6 Service Request Management Fundamentals |
| Exam Price | $200 (USD) |
| Passing Score | 41 / 61 |
| Number of Questions | 61 |
| Exam Code | C9560-656 |
| Sample Questions | IBM SmartCloud Control Desk Service Request Management Implementation Sample Questions |
| Exam Name | IBM Certified Deployment Professional - SmartCloud Control Desk V7.5 Service Request Management |
IBM C9560-656 Exam Syllabus Topics:
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Reference: https://www.ibm.com/certify/exam.html?id=C9560-656
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