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  • 920-804 (Nortel technology standards and protocols for converged networks)
Exam Code: 920-804
Exam Name: Nortel technology standards and protocols for converged networks
Certification Provider: Nortel
Corresponding Certification: NCSE

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920-804

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Last Updated: Aug 18, 2026

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Nortel 920-804 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Transport & Application Layer Protocols20%- TCP and UDP Characteristics
  • 1. Port numbers, flow control, reliability
    - Common Network Services
    • 1. DNS, DHCP, HTTP, FTP, SNMP
      Topic 2: Network Management & Troubleshooting10%- Monitoring Tools & Methods
      • 1. Protocol analysis, performance metrics
        Topic 3: IP Networking & Routing Protocols25%- IPv4 and IPv6 Addressing
        • 1. IPv6 address types and structure
          • 2. Subnetting, CIDR, NAT
            - Routing Protocols
            • 1. Route selection and metrics
              • 2. Static routing, RIP, OSPF basics
                Topic 4: Network Fundamentals & OSI Model20%- Physical and Data Link Layer Standards
                • 1. Ethernet, VLAN, trunking
                  • 2. MAC addressing, switching concepts
                    - OSI and TCP/IP Reference Models
                    • 1. Layer functions and interactions
                      • 2. Encapsulation and de-encapsulation
                        Topic 5: Converged Network Technologies25%- VoIP & Real-Time Communications
                        • 1. QoS, delay, jitter, packet loss
                          • 2. H.323, SIP, RTP/RTCP
                            - Convergence Standards
                            • 1. DiffServ, IntServ, VLAN segmentation
                              • 2. Security basics for converged networks

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