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Last Updated: Aug 14, 2026
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When it comes to the peculiarities of such a test, ADM-201 consists of 60 multiple-choice & multiple-select questions alongside 5 non-scored items, which the candidate will have to answer in 105 minutes. The first attempt of this exam will cost you $200 plus all the taxes applicable, however, this price will be lower in case you’re retaking the test. Thus, for the second try, you’ll have to pay $100 excluding taxes. To add more, the passing score for ADM-201 is 65% and during the test itself, the candidates are not allowed to use any reference materials. Finally, such an exam can be taken at a testing center or online and the vendor recommends that you complete the instructor-led training for a better chance of success.
The Salesforce Administrator certificate is designed for those already familiar with Salesforce products and who want to help their company reap more benefits by incorporating extra features. Candidates need to know what Salesforce features are offered to end-users and how the Salesforce Certified Administrator can configure them. Applicants should also be able to maintain a business that uses Salesforce applications, fulfill common business needs, and carry out the functions of an administrator using Salesforce tools. Lastly, test-takers should have at least 6 months' experience working as a Salesforce Administrator before they enroll for ADM-201 exam.
Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/
As for the domains measured in the official ADM-201 validations, they are as follows:
Managing Data:While taking your ADM-201 test you will need to prove you know how to import, update, transfer, and delete data, including CSV files, and what tools are the most appropriate for each process. You will also have to show competence in explaining ways to backup data and the capabilities of data validation tools.
Automation of Workflow and Processes: Within such an area, the candidates are expected to be able to automate email templates, leads, and cases, as well as set up work rules.
Standard and Custom Objects: As you are preparing for the Salesforce ADM-201 exam, you need to make sure that you understand and can describe relationship model and standard object architecture, as well as maintain data quality, work with page layouts, administer standard fields, create formula fields, work with various record types, and create selection fields.
Security and Access: Here, one must be able to restrict logins, set up record access, manage field-level security, determine object access, control access to events, tackle record access exceptions, and implement role hierarchy to manage records.
Sales and Marketing Applications: Among other things, candidates should know how to describe Salesforce Content capability, campaign management, lead automation tools, as well as understand the implications and capabilities of the sales process.
Service and Support Applications: The issues here will mainly have to do with the capabilities of case management. Thus, you will be asked several questions about case processes, settings, and assignments. In addition, before enrolling in the official exam make sure you have a clear understanding of Salesforce Knowledge and Salesforce Communities.
Analytics-Reports and Dashboards: This topic will get into the options available when creating or customizing a report, or modifying dashboards. Additionally, to do well on the test, it’s a must for you to know how to share a model on reports including the impact of sharing, and have a solid understanding of the capabilities of custom reports.
To get a Salesforce certified specialist means to have an advantage over other competitors in the job market. And yes, getting a dream job that both pays well and is enjoyable is much easier than you might think: it only requires you to pass ADM-201 test. So, attain the Salesforce Certified Administrator qualification with the help of the abovementioned insightful books and a specially designed course and become a better specialist with a decent salary.
| Section | Weight | Objectives |
|---|---|---|
| Salesforce Mobile App and Lightning Experience | 6% | - Salesforce Mobile App Configuration - Lightning Experience Features - Navigation and UI Customization |
| Organization Setup | 4% | - Fiscal Year - User Interface - Currency Management - Lightning Experience vs Classic - Company Information |
| Activity Management and Chatter | 4% | - Chatter Best Practices - Tasks and Events - Chatter Groups and Feeds |
| Data Management | 10% | - Data Quality Best Practices - Duplicate Rules and Matching Rules - Data Import Wizard - Data Loader - Data Export |
| User Setup | 8% | - User Licenses - User Creation and Management - Profile Configuration - Role Hierarchy - Delegated Authentication - Permission Sets |
| Reports and Dashboards | 11% | - Summary Reports and Matrix Reports - Report Types - Report Builder - Joined Reports - Scheduling Reports - Dashboard Components |
| Service Cloud Applications | 10% | - Service Contracts - Omni-Channel - Web-to-Case and Email-to-Case - Service Cloud Features - Cases and Entitlements |
| Security and Access | 12% | - Salesforce Shield - Record Access (OWD, Sharing Rules) - Field-Level Security - Login Hours and IP Ranges - Object-Level Permissions |
| Standard and Custom Objects | 8% | - Object Relationships (Lookup, Master-Detail) - Standard Object Overview - Roll-up Summary Fields - Custom Object Creation |
| Sales Cloud Applications | 10% | - Sales Cloud Features - Opportunity Management - Products, Price Books, and Quotes - Forecasting - Account and Contact Management |
| Workflow and Process Automation | 17% | - Flows (Screen Flows, Autolaunched Flows) - Approval Processes - Process Builder - Workflow Actions (Email Alerts, Field Updates, Tasks, Outbound Messages) - Workflow Rules |
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