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Last Updated: Sep 10, 2026
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Strategy Development | 19% | - Aligning communication with organizational strategy - Situation analysis and stakeholder mapping - Defining objectives, strategies and risk planning |
| Topic 2: Advising and Leading | 23% | - Aligning communication with business objectives - Strategic counsel to executives and leadership - Coaching and advising on communication practices |
| Topic 3: Ethics and Professional Standards | 10% | - Professional accountability and integrity - Applying IABC Code of Ethics - Legal compliance and ethical decision-making |
| Topic 4: Communication Management | 20% | - Team leadership and resource management - Budgeting, governance and project oversight - Developing business cases and managing performance |
| Topic 5: Reputation Management | 18% | - Identifying and mitigating reputational risks - Building and protecting organizational reputation - Crisis communication and stakeholder trust |
| Topic 6: Innovation and Integration | 10% | - Integrating communication across channels and functions - Adopting new technologies and approaches |
Which of the following would be the FIRST step to secure a senior leader's investment in reducing the negative impact of cultural tensions following a transformational acquisition?
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A company's communication manager has noticed an increasing volume of criticism on social media regarding the company's corporate social responsibility initiatives being self-serving and hypocritical. Which action should be taken by the communication manager when developing the MOST effective, long-term response to the criticism?
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At a recent seminar, an executive of a high-profile social media company gave a persuasive presentation about the future of their social media app for business use. The data included were: it reaches 41% of all 18- to 34-year-olds on any given day; with a geographic filter applied, it is typically seen by 40-60% of daily users within the national audience; 58% of college students would likely purchase a brand's product or service if they saw a coupon on the app; brands are charged an average of $75,000 a day to advertise on it. The organization's products and services are designed to serve the needs of the 40- to 60-year-old segment of the market. The marketing department has already allocated their budget for the year to other channels. The CEO wants to adopt this new technology. What is the BEST way to counsel the CEO?
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Which of the following is the BEST example of a SMART goal?
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You are the brand manager of a deodorant and you are working with your advertising agency on your media scheduling plan. The strategy that you choose for your product's media scheduling is:
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