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Updated: Sep 09, 2026
No. of Questions: 70 Questions & Answers with Testing Engine
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Avaya 3312 Exam Syllabus Topics:
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Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/21488
Avaya 3312 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Contact Center Administration Exam |
| Exam Number: | 3312 |
| Passing Score: | 700 / 1000 (70%) |
| Related Certifications: | ACSS-3300 Avaya Aura Contact Center |
| Real Exam Qty: | 65-66 |
| Exam Price: | USD 200 |
| Exam Duration: | 90-105 |
| Certificate Validity Period: | 3 years |
| Exam Format: | Drag-and-Drop, Scenario-based, Multiple Choice |
| Available Languages: | English |
| Recommended Training: | Avaya Aura Contact Center Administration Training Avaya Official Documentation |
| Exam Registration: | Avaya Learning Official Pearson VUE Registration |
| Sample Questions: | Avaya 3312 Sample Questions |
| Exam Way: | Online proctored or in-person at authorized test centers (Pearson VUE, Kryterion) |
| Pre Condition: | Recommended 6+ months hands-on experience with Avaya Aura Contact Center; no mandatory prerequisite exams |
| Official Syllabus URL: | https://www.avaya-learning.com/lms/#/training/catalog/offering/21488 |
Certification Topics of Avaya 3312 Exam
LAN/WAN Design Considerations
Single Number Reach Configuration and Operation (SNR)
SIP Trunking Configuration and Operation (H.323)
Avaya Voice Network Architecture
Basic Concepts
Avaya Call Server Implementation and Management (Call Servers)
SIP Configuration and Operation
Media Gateway Configuration and Operation (MGCP)
Media Gateway Controller Implementation and Management
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