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A customer with Avaya Aura Contact Center has created a loop in a script application with the following parameters:
1. While the caller is in the loop, the customer wants an announcement to play every thirty seconds, and the queued status of the call and the In-service status of the skillset must be evaluated
2. If the call is not queued, and if the skillset is out of service, the call will be sent to an out of service announcement
3. If the call is not queued and the skillset is in service. It must be re-queued.
What is the proper script syntax to accomplish this requirement?

• A. Section wait_loop
  IF NOT QUEUED THEN
  IF OUT OF SERVICE SKILLSET automotive THEN
  GIVE RAN out_of_service_ran_gv
  DISCONNECT
  END IF
  END IF
  GIVE RAN agts_stlll_busy_ran_gv
  WAIT 30
  EXECTUTE wait_loop
• B. Section wait_loop
  IF QUEUED AND IF OUT OF SERVICE automotive THEN
  GIVE RAN out_of_service_ran_gv
  DISCONNECT
  END IF
  END IF
  GIVE RAN agts_still_busy_ran_gv
  WAIT 30
  EXECTUTE wait_loop
• C. Section wait_loop
  IF NOT QUEUED THEN
  IF NOT OUT OF SERVICE automotive THEN
  QUEUE TO SKILLSET automotive
  WAIT 2
  ELSE
  GIVE RAN out_of_service_ran_gv
  DISCONNECT
  END IF
  END IF
  GIVE RAN agts_still_bu5y_ran_gv
  WAIT 30
  EXECTUTE wait_loop
• D. Section wait_loop
  IF NOT QUEUED AND IF NOT OUT OF SERVICE SKILLSET automotive THEN
  GIVE RAN out_of_service_ran_gv
  DISCONNECT
  END IF
  END IF
  GIVE RAN agts_still_ran_gv
  WAIT 30
  EXECUE walt_loop

A customer with Avaya Aura Contact Center (AACC) is creating an application flow using a Queue block.
This block can be given a unique name Lo identify it on the flow-Under which tab on the Queue block would the name of the block be assigned?

• A. Setup
• B. Processing
• C. Queue
• D. Transition

Refer to the exhibit.

The flow in the exhibit has been created in Avaya Aura Contact Center (AACC) Orchestration Designer Scripting. If the automotive skillset is out of service, the caller will hear a technical difficulties announcement, and then proceed to the Logic Block. After the technical difficulties announcement, the caller should be disconnected.
To provide a disconnect, to which block should the technical difficulties output block be connected?

• A. Treatment Block
• B. Custom Block
• C. Finish Block
• D. Anchor Block

A customer with Avaya Aura Contact Center (AACC) has created music treatments that include information about the specific applications that callers might reach. The customer would like callers, who have been put on hold by an agent, to hear the music on hold treatments specific to the application in which they have been answered.
Which section of script would accomplish this?

• A. QUEUE TO SKILLSET automotive
  WAIT 2
  GIVE RAN 15
  GIVE MUSIC 20
  EVENT HANDLER
  EVENT: CALL ON HOLD
  GIVE MUSIC 30
  WAIT 60
• B. EVENT HANDLER
  EVENT CALL ON HOLD
  GIVE MUSIC 30
  END HANDLER
  QUEUE TO SKILLSET automotive
  WAIT 2
  GIVE RAN 15
  GIVE MUSIC 20
  WAIT 60
• C. EVENT HANDLER
  EVENT MUSIC ON HOLD
  GIVE MUSIC 30
  END EVENT
  QUEUE TO SKILLSET automotive
  WAIT 2
  GIVE RAN 15
  GIVE MUSIC 20
  WAIT 60
• D. QUEUE TO SKILLSET automotive
  WAIT 2
  GIVE RAN 15
  IF EVENT = CALL ON HOLD THEN
  GIVE MUSIC 30
  ELSE
  GIVE MUSIC 20
  END IF
  WAIT 60

A supervisor with Avaya Aura Contact Center (AACC) would like to create a custom Application Display.
The data fields available fall into three categories: cumulative, fixed, and instantaneous.
What is an example of a fixed data field?

• A. Average Answered Delay
• B. Calls Waiting
• C. Service Level Threshold
• D. Application Name