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Updated: Nov 10, 2026
No. of Questions: 145 Questions & Answers with Testing Engine
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Avaya 33140X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Experience Portal with POM Support Certified Exam |
| Exam Number: | 33140X |
| Available Languages: | English |
| Exam Format: | Drag and drop, Multiple choice, Scenario-based |
| Certificate Validity Period: | 2 years |
| Passing Score: | 66% |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 61 |
| Exam Price: | $125 USD |
| Related Certifications: | Avaya Aura Experience Portal with POM Implementation and Maintenance (3314) |
| Recommended Training: | Avaya Experience Portal Implementation and Maintenance |
| Exam Registration: | Pearson VUE Avaya Learning Services |
| Sample Questions: | Avaya 33140X Sample Questions |
| Exam Way: | Online proctored or at authorized testing centers |
| Pre Condition: | Recommended: hands-on experience with Avaya Experience Portal and Proactive Outreach Manager; completion of related training courses |
| Official Syllabus URL: | https://www.avaya-learning.com/lms/#/training/catalog/offering/22054 |
Avaya 33140X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Configuration and Administration | 22% | - POM campaign setup and management - Call flow design and routing configuration - System configuration and settings - User account and access management - Email, SMS and multimedia integration |
| Troubleshooting and Support | 20% | - Problem isolation and resolution - Troubleshooting common issues - Diagnostic tools, logs and monitoring utilities |
| Installation and Deployment | 18% | - Installing AEP and POM components - Installation prerequisites and requirements - High availability and database installation |
| Maintenance and Operations | 20% | - Monitoring, reporting and performance management - System updates, patches and upgrades - Backup and restore procedures |
| Solution Architecture and Licensing | 20% | - Deployment models, zones and system components - Avaya Experience Portal (AEP) and POM architecture overview - Licensing requirements and feature capacities |
Avaya Experience Portal with POM Support Certified Sample Questions:
What should be prioritized when defining access levels during the setup of user accounts on the EPM web interface?
Response:
- A. The seniority of the user within the company
- B. The specific needs of the user,s role
- C. The preference of the user
- D. The technical skills of the user
Correct Answer: B 🗳️
What mechanisms are typically employed to authenticate users on the AEP web interface?
Response:
- A. Passwords and security questions
- B. PIN codes and passwords
- C. Biometrics and hardware tokens
- D. Passwords and multifactor authentication
Correct Answer: D 🗳️
What is the best practice when setting up monitoring tools for AEP systems?
Response:
- A. Limit monitoring to business hours
- B. Configure alerts for all possible errors
- C. Ensure comprehensive coverage and alert thresholds
- D. Focus on critical components only
Correct Answer: C 🗳️
What are the primary purposes of Avaya Meetings Server in a corporate environment?
Response:
- A. To integrate with legacy telephony systems
- B. To enable scalable communication solutions
- C. To support remote work capabilities
- D. To provide analytics on communication patterns
Correct Answer: B,C 🗳️
Why are URL-based troubleshooting tools effective for diagnosing issues in IM/MM-related Avaya Meetings clients?
Response:
- A. They enable remote desktop access.
- B. They provide historical data comparison.
- C. They allow for the manipulation of client-side scripts.
- D. They offer a direct way to inspect the interaction between the client and the server.
Correct Answer: D 🗳️
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