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Last Updated: Aug 04, 2026
No. of Questions: 70 Questions & Answers with Testing Engine
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Avaya 3302 Practice Q&A's
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Avaya 3302 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Configuration & Administration | 20% | - Schedule server and automation tasks - System parameters and settings - User, agent and extension management - Roles and permissions |
| Maintenance & Troubleshooting | 10% | - Upgrades and updates - Common issues and resolution - Backup and restore procedures - Log analysis and monitoring |
| Integration & Connectivity | 25% | - Integration with Communication Manager - Integration with CMS, Call Recorder and other systems - Firewall and security configuration - Network ports and protocols |
| Installation & Deployment | 25% | - License activation and setup - Server installation and configuration - Post-installation validation - Prerequisites and compatibility |
| ACCCM Architecture & Components | 20% | - Database and licensing - Server components and services - System overview and functionality - Web interface and navigation |
Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:
1. A customer plans to deploy an Avaya Contact Center Control Manager (ACCCM) solution with an Avaya Aura Contact Center (AACC) integration. How many licenses are required to meet the customer's needs?
A) Three
B) One
C) Four
D) Two
2. The customer will be using Avaya Contact Center Control Manager (ACCCM) to manage their Avaya Call Recording server. Which three pieces of information must you have to configure the connector? (Choose three.)
A) Call RecorderWeb Service URL
B) Database Name
C) Database Login ID
D) Version Number
E) Web Service Username
3. The customer is installing Avaya Contact Center Control Manager (ACCCM) and plans on using the one-X Connector. The customer will be using a remote database for the one-X connector.
Which version of Microsoft SQL could the customer install on the remote server?
A) Microsoft SQLServer2005StandardEdition
B) Microsoft SQLServer 2005Express Edition
C) Microsoft SQLServer2005EnterpriseEdition
D) Microsoft SQL Server 2008Express, Standard/Enterprise Edition
4. Which two databases are created by default for the Avaya Contact Center Control Manager (ACCCM)?
A) ACCCM Importer
B) ACCCM
C) ACCCM AVP
D) ACCCM one-X
E) ACCCM Sync
5. The Avaya Contact Center Control Manager (ACCCM) Web UI is responsible for the ACCCM Admin Web interface. There are multiple functional buttons and action bars available on each tab. The exhibit depicts the Users tab. What is the section outlined in red in the illustration?
A) Organization Chart action bar
B) User/agent action bar
C) Main details area
D) Quick Search
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A,D,E | Question # 3 Answer: D | Question # 4 Answer: B,E | Question # 5 Answer: B |
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