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Prerequisites for CRT 211 Exam

There are no Prerequisites for Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam.

Topics of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

Candidates must know the exam topics before they start of preparation. CRT 211 exam dumps will include the following topics:

1. Salesforce Security and Custom Objects

• Restricting and Extending Object, Record, and Field Access
• Determining Appropriate Sharing Solutions
• Territory Management
• Data Relationships

2. Automation, Change Management, and Auditing

• Sandboxes
• Deployment Tools
• Change Management Options
• Auditing and Monitoring

3. Analytics and Data Management

• Creating Reports
• Data Quality Features and Policies
• Report Types
• Dashboards

4. Sales, Service, and Content Applications

• Service Cloud Console Toolkit
• Salesforce Knowledge
• Forecasting
• Entitlements
• Products, Price Books, Schedules, and Quotes
• Content Management

5. Customization: Fields

• Maintain data quality
• Administer standard fields
• Work with record types and business processes
• Create formula fields
• Create new custom fields
• Work with page layouts
• Create selection fields: picklists and lookups

6. Managing Data

• Mass transfer records between users
• Keep records up to date with Data.com and social accounts and contacts
• Back up data with a weekly export
• Update existing records with the data loader
• Mass delete records
• Import new records using import wizards

7. Reports and Dashboards

• Build dashboards
• Run and modify reports
• Create new reports with the report builder
• Summarize report data with formulas and visual summaries
• Print, export, and email reports
• Filter reports

8.Automation

• Set up workflow rules and Process Builder
• Automate leads and cases
• Manage email administration

9. Managing the Support Process

• Automate the support process
• Enable collaboration in the Service Cloud
• Understand the Salesforce Console
• Analyze support data with reports and dashboards

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What is the duration, language, and format of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam

• Questions type : multiple-choice/multiple-select questions
• Passing score: 65%
• Duration : 105 minutes
• Language : English
• Number of questions : 60 questions

Reference: https://trailheadacademy.salesforce.com/classes/crt211-prepare-for-your-advanced-administrator-certification-exam

Salesforce CRT-211 Exam Syllabus Topics: