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Updated: Aug 22, 2026
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Avaya 7004.1 Exam Overview:
| Certification Vendor: | AVAYA |
| Exam Name: | Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam |
| Exam Number: | 7004-1 |
| Exam Price: | Varies by country/region (USD pricing not officially published) |
| Related Certifications: | Avaya Communication Server 1000 for Avaya Aura Specialist |
| Real Exam Qty: | 66 |
| Exam Format: | Multiple Choice, Multiple Answer |
| Available Languages: | English |
| Certificate Validity Period: | Retired |
| Passing Score: | Not publicly disclosed by Avaya |
| Exam Duration: | 90 minutes |
| Sample Questions: | Avaya 7004.1 Sample Questions |
| Exam Way: | Delivered through Avaya authorized testing providers at proctored testing centers; this exam has since been retired. |
| Pre Condition: | No formal prerequisite exam publicly required; experience with Avaya Communication Server 1000 and Avaya Aura environments is recommended. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 7004.1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Upgrades and High Availability | - Upgrade and resiliency features
|
| Communication Server 1000 Architecture and Maintenance | - Communication Server 1000 platform architecture
|
| Networking and Routing | - Network configuration
|
| System Administration and Configuration | - Configuration management
|
| Maintenance and Troubleshooting | - Fault diagnosis and recovery
|
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
1. When configuring Zone Based Dialing, what option would you select to create new zones for routing calls through a centralized Call Server?
A) Numbering Zones link
B) Dialing Configuration Details for Flexible Dial Plan link
C) Bandwidth Zones link
D) Dialing Configuration Details link
2. Click the Exhibit button.
A customer requires that Distinctive Ringing on a route be allowed.
Which programming within the Customer Data Block (LD 15) indicates the number of times the call receive a distinctive ring before redirection?
A) RNGO, RNG1, RNG2
B) FNA0, FNA1, and FNA2
C) DFN0, DFN1, and DFN2
D) CRTO, CRT1, and CRT2
3. Click the Exhibit button.
The local Central Office required that all calls dialed utilize dialing, however users forget to dial the NPA for local calls. Which DMI entry would be utilized to insert the NPA of 214 when a user dials 9-774-3299?
A) DMI Table 2
B) DMI Table 3
C) DMI Table 4
D) DMI Table 1
4. Click the Exhibit button.
Given a customer's Coordinating Dialing Plan shown in the exhibit, if a Station user at CDP Switch #2 dials 327-3249, which route list used and where will the call terminate?
A) Route List 2 will be utilized and the call will terminate at CDP Switch #2
B) Route List 10 will be utilized and the call will terminate at CDP Switch #3
C) Route List 5 will be utilized and the call will terminate at CDP Switch #2
D) Route List 1 will be utilized and the call will terminate at CDP Switch #3
5. Click the Exhibit button.
A customer has asked if the Communication Server 1000 RIs. 7 x system can provide Exchange users with the ability to selectively drop people that have been added to a conference.
Based on the print-outs, what capabilities are currently available to the user of extension 2006?
A) The user can see the conferee display count and can selectively disconnect callers.
B) The user cannot see the conferee display count or selectively disconnect callers.
C) The user can see the conferee display count but cannot selectively disconnect callers.
D) The user cannot see the conferee display count but selectively disconnect callers.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: A |
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