Community-Cloud-Consultant Exam Dumps Pass with Updated Jan-2024 Tests Dumps
Community-Cloud-Consultant exam questions for practice in 2024 Updated 286 Questions
NEW QUESTION # 113
The Salesforce Administrator at Universal Containers has set up Topics. Universal Containers is going through a rebranding phase and wants to simplify Topics, but keep Articles that have been assigned to the Topics.
How should the Salesforce Administrator accomplish this?
Select one or more of the following:
- A. Delete existing Topics and assign Articles to newly created Topics
- B. Merge similar Topics in Content Management WorkspaceB . Keep existing Topics and reassign Articles to newly created Topics
- C. Mark old Topics as Inactive and assign Articles to the new Active Topics
Answer: B
NEW QUESTION # 114
Northern Trail Outfitters needs to provide support to all customers in their Customer Community, including customers who have NOT logged in. Currently, customers can only view Knowledge articles if they are logged in.
What should the Salesforce Admin do to make sure that Knowledge articles are visible to unauthenticated users?
- A. Update the channel for all Knowledge articles to include Public as a channel to help customers view articles without login.
- B. Modify the customer profile to include all Knowledge articles types and fields to help customers view articles without login.
- C. Make the article detail page available for unauthenticated access to help customers view articles without login.
- D. Create custom Community pages with components for Knowledge articles and make them available for guest user profiles.
Answer: A
NEW QUESTION # 115
A Community has two types of users:
- External users who can belong to multiple Communities.
- Internal users who belong to one or more Communities.
Which two features allows both user groups to navigate between each Community? Choose 2 answers.
- A. Appending "/one/one.app" to the Community URL.
- B. Community URL.
- C. Global Header.
Answer: A,B
NEW QUESTION # 116
What is the benefit of doing this? You have just enabled Portal User Visibility in Setup > Sharing Settings.
- A. Portal users in the same customer or partner portal account can see each other, regardless of the organization-wide defaults.
- B. Limited information on Community user profiles are publicly accessible e.g. Name, Photo, Reputation Level, Description
- C. All users with Write access to Cases on their profile are able to see all Cases owned by Community Members
- D. Community Managers are able to view all Community Users regardless of the organization-wide defaults
- E. Community users in the same community can see each other, regardless of the organization-wide defaults.
Answer: A
NEW QUESTION # 117
Universal Containers adds e -commerce capability to its Community built on the Napili template.They track customer shipments in a Salesforce custom object.How should the Salesforce Admin expose customer shipment data in Community Builder?
- A. Create an object page associated to the Shipment object.
- B. Clone a standard page and associate it he Shipment object.
- C. Create a standard page associated to the Shipment object.
- D. Clone an object page and associate it to the Shipment object
Answer: D
NEW QUESTION # 118
Northern Trail Outfitters launched a Community using the Customer Service template. Community users have requested quick access to the Projects custom object in the Community navigation. The Community user profile has Read access on this object. Which three actions should a Community Cloud consultant take to fulfil this request?
Choose 3 answers
Add a menu item to the Navigation Menu component
Define an External URL menu item type pointing to the Project list page Select the list view that appears on the Project landing page Create a web tab for the Project object through Tabs in Setup Define a Salesforce Object menu item type for the Project object
- A. Select the created Bolt solution in the Builder Themes
- B. Select the created Bolt solution in the Community Creation wizard
- C. Export the Customer Community using Site.com Studio
- D. Define the name, images, and features of the template
- E. Export the Customer Community template in the Builder Settings
Answer: A,B,E
NEW QUESTION # 119
Universal Containers need to set up a custom domain to create a branded Community experience with increased domain security.
Which three steps should a Salesforce Admin take to meet these requirements?
- A. Select the option to allow Advanced Security in Community Management.
- B. Add the certificate that supports the specified domain.
- C. In Setup, select Domains and click Add a Domain.
- D. Create a new certificate using Certificate and Key Management.
- E. Configure profile/permissions for a Public user.
Answer: B,C,D
NEW QUESTION # 120
During a recent review of their partner Community, the Director of Marketing has concerns about the look and feel of the Community template they are using. Which two individual actions should a Community Cloud consultant recommend to address this issue? Choose 2 answers Select one or more of the following:
- A. Build custom HTML pages according to marketing specifications
- B. Implement a custom theme for the Community
- C. Build Visualforce pages and apply custom CSS
- D. Install a lightning Bolt template the AppExchange
Answer: B
NEW QUESTION # 121
What are the two most efficient ways for a Salesforce Admin to accomplish this task? Universal Containers is launching a Community to drive their channel sales. The requirements are as follows:* Integration with a Back-Office Legacy System that supports API-Level Integration and Salesforce Connect. This integration does not exist today.* Integration with a pricing and quoting tool. This integration exists today for internal users in the Salesforce org.* External partner users must be able to configure the quote using the pricing and quoting tool from the Community.* The pricing and quoting tool must support Community users.* Universal Containers owns licenses for Salesforce Connect.
- A. Integrate the Back-Office Legacy System using Salesforce Connect.
- B. Integrate the Back-Office Legacy System using custom code development.
- C. Integrate the pricing and quoting tool by creating custom code to make it available in the Community.
- D. Integrate the pricing and quoting tool by configuring external users to make it available in the Community.
Answer: A,D
NEW QUESTION # 122
What are the two most efficient ways for the Salesforce Admin to fulfill the following requirements?
Universal Containers plans to build a large-scale Community and expose Leads and Opportunities to their resellers. Universal Containers has the following requirements for their partner account:
* 120,00 partner accounts
* Minimize the number of partner account roles
* Partner account is made up of sales employees and sales managers
* Sales employees only have access to their data
* Sales managers have access to all sales employees data
- A. Set up partner accounts with one role.
- B. Make the sales manager the Super User on the partner account.
- C. Set up partner accounts with two roles.
- D. Use sharing rules to grant sales managers access to sales employees data.
Answer: B,C
NEW QUESTION # 123
A coffee Company has created a Knowledge Base around its products and their usage. Prospective customers need to search for products and view community discussions. Current customers should be able to register and discuss the products they purchased. The coffee company will use the Asset object to track registered products.
How should the coffee company's administrator meet these requirements?
- A. Create a public community for the Knowledge Base, and let current customers sign in to register products
- B. Create a public community for the Knowledge Base, and let current customers register products in private community
- C. Create a public community for the Knowledge Base, and let current customers register products
- D. Create a private community for the Knowledge Base, and let all customers register themselves
Answer: C
NEW QUESTION # 124
Sushi Lovers Australia have recently launched their Customer Community and whilst their Community is active, the Profiles have been assigned and the Customers have been enabled for access, no one has received a Welcome email, why might this happen?
- A. There is a heavy load on Salesforce's SMTP servers and there is a delay in the Welcome Email being sent out
- B. The assigned community user profile does not have Send Email Messages enabled
- C. The Guest Profile does not have Send Email Messages enabled
- D. The Community Manager forgot to enable 'Welcome Emails'
Answer: D
NEW QUESTION # 125
Universal Containers build a Community on the Customer Service (Napili) Template. The Salesforce Admin customised a few pages by adding custom-built Lightning components. The Salesforce Admin upgraded the template to the latest version.
What is the status of the custom Lightning components on the page after the upgrade?
- A. The Lightning components are NOT on the page, but are available in the Community Builder
- B. The Lightning components are neither on the page nor in the Community Builder
- C. The Lightning components are on the page and load as expected.
- D. The Lightning components are on the page, but will NOT load until the Community is published.
Answer: C
NEW QUESTION # 126
Universal Containers wants to launch a Community where customers can complete a registration form to gain access to the Community. How should a Salesforce Admin add this capability to the Community? Choose one answer
- A. Enable the option Allow External Users to Self-register in the Community Management page
- B. Create a publically accessible custom page with the registration details and add a link to the Community login page
- C. Implement a Web-to-case form to capture user details and use case details to create a Community user
- D. Use the registration form in the company website and allow users to register
Answer: A
NEW QUESTION # 127
Universal Containers uses a third-party billing system for storing invoice records and wants to show these records on its Salesforce Partner Community.
What should a Community Cloud consultant suggest as a method of implementation?
- A. Create a custom Lightning Component to display the information in an iframe.
- B. Configure Files Connect and include the external object in the global search.
- C. Configure Salesforce Connect and define the required External Objects.
- D. Use the standard Files component and define the third-party billing system as a source.
Answer: B
NEW QUESTION # 128
One of the features of Salesforce Communities is being able to nest Topics (i.e. Level 1 (parent), Level 2, Level 3) what is the maximum number of topics you are able to create for each level?
- A. Level 1 = 10, Level 2 = 15, Level 3 = 20
- B. Level 1 = 20, Level 2 = 20, Level 3 = 20
- C. Level 1 = 35, Level 2 = 10, Level 3 = 15
- D. Level 1 = 25, Level 2 = 15, Level 3 = 10
- E. Level 1 = 25, Level 2 = 10, Level 3 = 10
Answer: E
NEW QUESTION # 129
Universal Containers (UC) has built a Community in a sandbox where it is in Active status. UC is getting ready to deploy the Community in production where it is currently Inactive. UC wants to ensure the welcome email is only sent to users after the Community is changed to Active status. Which three options should be validated to ensure the welcome email is not sent out ahead of schedule?
Choose 3 answers
Select one or more of the following:
- A. Turn the sandbox Community to Inactive status before deploying the metadata to production
- B. Deploy the changes to production using change sets to disable the welcome email
- C. Change the Community membership of sandbox Community users from Profiles to Permission Sets
- D. Uncheck "Send Welcome Email" in production Workspaces before deployment
- E. Add the Community user profile(s) as members of the Community before activating production
Answer: B,D
NEW QUESTION # 130
Universal Containers needs to provide public access to some Knowledge articles in the Community. Articles are associated to the Public Knowledge Base channel, but are NOT visible in the Community.
How should the Salesforce Admin troubleshoot this issue?
- A. Create a new data category specifically for Guest Users to display articles.
- B. Create a Featured Topic in the Community Builder to display articles.
- C. Check the Article type permissions on the Guest User profile.
- D. Enable public access for the Community in Setup and the Guest User profile.
Answer: C
NEW QUESTION # 131
Which three actions should the Salesforce Admin take before the Community launches? A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits.
- A. Test the Community for member activity, including cases and articles.
- B. Make sure customers are not members of other Salesforce Communities.
- C. Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules.
- D. Formalize the member registration process, including automating the account assignment orperson account creation.
- E. Performance test the Community with a large number of members with increased activity.
Answer: B,C
NEW QUESTION # 132
Universal Containers builds a Community on the Napili template. They need to use a survey tool to collect feedback from members. What two things should the Salesforce Admin do to achieve this? Choose 2 answers
- A. Find and install a Visualforce survey app from the AppExchange
- B. Find and install a Lightning survey app from the AppExchange
- C. Create a new page, add the standard survey components, and publish
- D. Build custom Lightning survey components for the template
Answer: B,D
NEW QUESTION # 133
Regional Containers have been developing their Partner Community, they have created all the required pages, content and have created all the Community users and relevant profiles they activated the Community 10 minutes ago, when were the Partner Users notified of their community login credentials?
- A. After development when the community was activated
- B. During development when the profile was added to the Community Configuration
- C. During Development when the contacts were created as Community Users
- D. Users are not notified until the Invite Members checkbox is selected within the Community Manager
Answer: A
NEW QUESTION # 134
The Universal Containers research lab is publishing its latest research into Knowledge articles assigned to the data category "Container Best Practices." The Community manager wants to make sure that all these articles show up for Community users in the topic area of "Tips and Techniques." How should the Administrator ensure this happens?
- A. Create a "Tips and Techniques" Knowledge category and ask the lab to reassign their articles.
- B. Create a workflow rule that assigns the "Tips and Techniques" topic to all Knowledge articles in that category.
- C. Ask the lab to assign this topic to all articles as part of their quality control process before publishing.
- D. Set up automatic topic assignment and map the "Container Best Practices" category to the "Tips and Techniques" topic.
Answer: D
Explanation:
Explanation/Reference:
NEW QUESTION # 135
Northern Trail Outfitters launched a Lightning Community for its partners. Partners need to see list of Opportunities when they log in to the Community. What should the Salesforce Administrator do to fulfil this request?
Select one or more of the following:
- A. Set the Opportunity object page as the landing page in Community Builder
- B. Enable the Opportunity page as the landing page in Community Builder
- C. Add the List View Lightning Component to the Home Page
- D. Configure Opportunity as the default landing page in Community Settings
Answer: C
NEW QUESTION # 136
A coffee Company has created a Knowledge Base around its products and their usage. Prospective customers need to search for products and view community discussions. Current customers should be able to register and discuss the products they purchased. The coffee company will use the Asset object to track registered products.
How should the coffee company's administrator meet these requirements?
- A. Create a public community for the Knowledge Base, and let current customers register products in private community
- B. Create a public community for the Knowledge Base, and let current customers register products
- C. Create a public community for the Knowledge Base, and let current customers sign in to register products
- D. Create a private community for the Knowledge Base, and let all customers register themselves
Answer: C
NEW QUESTION # 137
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